If you are not completely satisfied with your purchase from Justine Ellis, we offer a 30-day money-back guarantee on all physical products. If you would like to initiate a return, please contact us and we will provide you with instructions on how to proceed. Please note that we cannot issue refunds for digital downloads. Shipping costs are non-refundable. If you have any questions or concerns about our refund policy, please contact us and we will be happy to assist you.